Legal & Compliance
Every Policy, In One Place
Transparency is how we earn trust. Below are the documents that govern how PalaceDekho serves couples, partners with venues and vendors, and complies with Indian law.
Privacy Policy
How we collect, use and protect your personal data — DPDP Act 2023 aligned.
Terms of Service
The rules that govern your use of PalaceDekho.
Cookie Policy
Cookies and similar technologies we use.
Refund & Cancellation
How concierge fees, advances and bookings are refunded.
Vendor & Venue Partner Agreement
Listing terms, commissions, KYC and conduct standards for partners.
Data Sharing Policy
What data we share with venues and vendors, and the rules they must follow.
Acceptable Use Policy
What you may and may not do on the platform.
Disclaimer
Important notes on listings, pricing and third-party content.
Grievance & Compliance
Grievance Officer contact and the IT Rules 2021 process.